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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Gillen

October 13, 2025

5  out of  5
rating by Daniel Gillen
"Chris and Sharon helped me file my claim on my truck and it went very smooth I’ve been with State Farm for a long time Go by and see this team Austin is a great guy let them help you"
We responded:
"Thank you so much for your kind words and 5-star review! We’re glad Chris and Sharon made your claim easy. We appreciate your loyalty and look forward to helping you anytime!"
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Dexter Foster

October 10, 2025

5  out of  5
rating by Dexter Foster
"Our Family has been a long-time client of State Farm, and we appreciate the service it has provided for our Auto, Home, and Life Insurance needs over the years. The Staff have always been friendly and professional. And whenever the need arose, they provided timely and quality services to our satisfaction."
We responded:
"Thank you so much for your kind words and continued trust in our State Farm office! Providing friendly, professional, and timely service is our top priority, and we’re delighted to know we’ve met your expectations. We look forward to continuing to serve you and your family for many years to come!"
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Jennifer Wms

October 8, 2025

5  out of  5
rating by Jennifer Wms
"The customer service is great. Very very friendly. Go out of there way to help you with your insurance claims. Walk you through everything. I just love them. I wouldn't choose anyone else...."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided friendly and helpful service throughout your insurance claim process. Your satisfaction means the world to us, and we’re honored to be your trusted choice. If you ever need anything else, don’t hesitate to reach out!"
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A Decker

October 1, 2025

5  out of  5
rating by A Decker
"Sharon from state farm was so helpful friendly, polite and professional. I was having trouble setting up the app. She walked me thru it made sure my policy was up to date everything was perfect. They treat you like family. I love them , never go anywhere else!!!!"
We responded:
"Thank you for your wonderful review! We're so glad Sharon was able to assist you with setting up the app and ensuring your policy is up to date. Treating our customers like family is very important to us, and we’re honored to be your go-to choice. We truly appreciate your loyalty and kind words!"
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Carla Rea

September 24, 2025

5  out of  5
rating by Carla Rea
"Always super helpful and friendly! Everyone has a sincere desire to connect and assist with any issues! I have been a policyholder for many years! A+ service!"
We responded:
"Thank you for your kind words and continued loyalty! We're delighted to hear that our team has consistently provided helpful and friendly service. Your satisfaction means a lot to us, and we look forward to supporting you for many more years to come!"
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Sandra Leeton

September 23, 2025

5  out of  5
rating by Sandra Leeton
"Easiest quote I have even received. We saved quite a bit of money by switching to Austin. Chris McNatt made this transition a breeze. Highly recommend. They definitely have you and your family covered with all your insurance needs. Glad to know that one thing in life is easy. Switching to Austin with Chris McNatts help was a blessing."
We responded:
"Thank you for your wonderful feedback! We're so glad Chris made switching to our agency a smooth and hassle-free experience for you. It’s great to hear that you saved money and feel confident knowing your family is well covered. We look forward to continuing to meet all of your insurance needs! "
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David Fowler

September 23, 2025

5  out of  5
rating by David Fowler
"Sharon was very thorough and helpful and polite. I would definitely recommend their office."
We responded:
"Thank you for your kind words! We're happy to hear that Sharon provided thorough, helpful, and polite service. We appreciate your recommendation and look forward to assisting you again in the future!"
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Mary Nash

September 23, 2025

5  out of  5
rating by Mary Nash
"Thank You Mrs Shannon and Tim for your service I appreciate your help with the things yall do. Mary BETTS"
We responded:
"Thank you for the 5-star rating! We truly appreciate your support and look forward to continuing to serve you. If there’s ever anything you need, please don’t hesitate to reach out!"
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Debbie Cowart

September 22, 2025

5  out of  5
rating by Debbie Cowart
"I have always been treated kindly and had all my questions answered."
We responded:
"Thank you for your kind feedback! We're glad to hear you've always been treated with kindness and that we've been able to answer all your questions. We appreciate your trust and look forward to continuing to serve you!"
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Sue Pettit

September 19, 2025

5  out of  5
rating by Sue Pettit
"Very helpful and prompt to answer my questions. Saved me money on my car and truck insurance too!"
We responded:
"Thank you for your great review! We're delighted to hear that we could promptly assist you and help you save money on your car and truck insurance. We appreciate your trust and look forward to working with you for many years! "
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judy fraser

September 10, 2025

5  out of  5
rating by judy fraser
"My agent Christopher McNatt was fantastic. Very informative, courteous, and very professional."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Chris provided you with informative, courteous, and professional service. We appreciate your support and look forward to assisting you in the future!"
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Ryan H.

September 8, 2025

5  out of  5
rating by Ryan H.
"Chris Mcnatt was awesome to work with! Saved us a considerable amount of money per month, for both home and auto, and for better coverage. I highly recommend."
We responded:
"We appreciate your wonderful feedback! It’s great to know that working with Chris resulted in significant savings on your home and auto insurance, along with improved coverage. Thank you for sharing your experience—we’re here whenever you need us!"
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nathan turner

September 3, 2025

5  out of  5
rating by nathan turner
"Chris McNatt did great job getting our insurance changed. Did it all in one day. Very responsive and saved me over $300 a month"
We responded:
"hank you for your awesome review! We're glad Chris was able to handle your insurance changes quickly and efficiently, saving you over $300 a month. We appreciate your trust and are always here to help!"
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Carrie Umfress

August 27, 2025

5  out of  5
rating by Carrie Umfress
"Chris are agent is the best. ⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Him! From the very first call, he went above and beyond to make sure I fully understood my options and got the coverage that fit my needs and budget. He was patient, knowledgeable, and always quick to answer my questions—no matter how big or small. What really stood out was how much he genuinely cared. He didn’t just try to “sell me insurance,”Chris took the time to explain everything and make sure I felt confident in my choices. It’s such a relief knowing I have someone trustworthy in my corner who’s looking out for me and my family’s best interests. He also hand delivered me all of my final paperwork and made sure he thanked me for choosing him… Chris earned my business for life! If you’re looking for an insurance agent who is professional, dependable, and truly puts clients first, I highly recommend giving Chris a call!"
We responded:
"Thank you so much for your heartfelt and detailed review! We're thrilled to hear that Chris went above and beyond from your very first call, providing patient, knowledgeable, and personalized service. It’s wonderful to know he made you feel confident and cared for throughout the process. Chris truly values building lasting relationships, and we’re honored to have earned your trust and business for life. We appreciate your high recommendation and are always here to support you and your family’s insurance needs!"
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Thomas Lynch

August 13, 2025

5  out of  5
rating by Thomas Lynch
"Austin is a customer service ace. I switched from another agency to Austin despite his office being in a different town. I am very pleased I did."
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Barbara Sisk

August 13, 2025

5  out of  5
rating by Barbara Sisk
"Spoke with Micki regarding a new policy she was very helpful, kind and courteous with my needs."
We responded:
"Thank you for your kind feedback! We're glad to hear that Micki was helpful, kind, and courteous while assisting you with your new policy. We appreciate your trust and look forward to serving you again!"
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Colton Haynes

August 12, 2025

5  out of  5
rating by Colton Haynes
"Friendly and great service!"
We responded:
"Thank you for your positive feedback! We're happy to hear you had a friendly experience and received great service. We appreciate your support!"
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Rachel Flowers

August 12, 2025

5  out of  5
rating by Rachel Flowers
"Chris McNatt was very helpful when switching and updating my policy to make sure I was covered completely incase of an accident in my car, my boat, and if something happening to my home."
We responded:
"Thank you for your wonderful feedback! We're glad Chris was able to assist you in switching and updating your policy to ensure you have complete coverage for your car, boat, and home. Your peace of mind is our priority, and we appreciate your trust in us!"
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Kristy Conger

August 8, 2025

5  out of  5
rating by Kristy Conger
"As a third generation Farm Bureau member, I had never shopped around and compared prices on auto or homeowner policies. After purchasing a new vehicle, my auto insurance increased approximately $1,000 a year, and that was with no accidents or tickets for the past 18+ years. That prompted me to consider other options. Chris McNatt at State Farm was super helpful as I was doing research and promptly responded to all of my questions. I ended up receiving better coverage on my auto and homeowner policies with State Farm and saved over $1,200 a year. Plus, the customer service has been excellent!"
We responded:
"Thank you for sharing your experience! We’re delighted that Chris was able to assist you in exploring new options and answering all your questions promptly. It’s wonderful to hear you’re now enjoying better coverage and significant savings on both your auto and homeowner policies. We truly appreciate your trust and are committed to providing excellent customer service every step of the way!"
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Lauren Bledsoe

July 29, 2025

5  out of  5
rating by Lauren Bledsoe
"Always so helpful"
We responded:
"Thank you for your kind words! We're glad to hear that you always find our team helpful. We appreciate your continued support!"
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Miguel Sesin

July 29, 2025

5  out of  5
rating by Miguel Sesin
"Chris M. Is an excellent agent. Austin is blessed to have him."
We responded:
"Thank you for your kind words! We’re proud to have Chris on our team and glad to hear you’ve had such a positive experience with him. We appreciate your support!"
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Michael Thorn

July 17, 2025

5  out of  5
rating by Michael Thorn
"Christopher McNatt is the best insurance agent I’ve ever had. He’s currently saving me over $500 a month on insurance. Which to me is absolutely crazy! He is very informative, knowledgeable, and refuses to say “I don’t know” to any question. If he doesn’t know the answer (which is not often) he will always get you an answer and get it fast. 15/10 would recommend him and this company. I’ve never felt more like a valued customer."
We responded:
"Thank you so much for your incredible review! We're thrilled to hear that Chris has been able to save you over $500 a month and provide such knowledgeable and responsive service. Your trust and satisfaction mean everything to us. We truly appreciate your high recommendation and look forward to continuing to serve you as a valued customer!"
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Geoffrey Lynch

July 10, 2025

5  out of  5
rating by Geoffrey Lynch
"Austin Harrelson State Farm has extremely professional people working there. As soon as I walked in, I was greeted and taken care of by an agent immediately. I would highly recommend them to anyone for their insurance needs!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you were greeted promptly and received professional service from our team. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs!"
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Marty Harrelson

July 10, 2025

5  out of  5
rating by Marty Harrelson
"Austin works hard to get you the best insurance deals available! Come see him for all of your insurance needs."
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Adam Smith

July 10, 2025

5  out of  5
rating by Adam Smith
"I can't say enough good things about Austin Harrelson at State Farm. From the moment I reached out, he made the entire insurance process seamless and stress-free. Austin took the time to listen to my needs and explained all the different options available to me, ensuring I had the right coverage without overpaying. His attention to detail and personalized service truly set him apart. He was always quick to respond to my questions and went above and beyond to make sure I understood everything. It's rare to find an insurance agent who genuinely cares about your best interest, and Austin is definitely one of them. I’ve worked with other agents before, but Austin's level of professionalism and dedication has completely won me over. If you’re looking for a reliable, knowledgeable, and friendly agent, I highly recommend giving Austin Harrelson at State Farm a call. You won’t be disappointed!"